For 25 years now, Hempstead House Hotel & Spa has been a premiere Swale attraction for Weddings, Spa Breaks and Corporate Events. Under the leadership of General Manager Mike Wood, Hempstead House has gone from strength-to-strength.
Mike explained some of the ways that Hempstead House differentiates itself from the competition: “We have established ourselves in both Sittingbourne and Swale as a luxury destination for many guests and clients. As an Independent business in Swale it is imperative to keep the highest level of standards and professional attributes to meet and exceed expectations in all areas. We remain committed to only ever offering a luxury service. We will never lose the value of what we do, instead positioning ourselves as an ‘affordable luxury’ for those looking for something special.”
The hospitality sector is a competitive one, so Hempstead House are continually reinvesting in their hotel and facilities, such as fully refurbishing and renovating the guest bedrooms and public areas; and developing plans for additional services within the business. It is also essential to have the right staff there to greet customers, and to ensure they retain staff Hempstead House has numerous employee benefits including NVQ assessments, commission schemes, long service benefits and spa membership.
Mike concluded by explaining why he felt that Hempstead House should be the Swale Business of the Year for 2018: “We wish to promote Swale as a desirable destination for leisure and tourism and the Swale Business Awards are a superb platform to assist with a reward and recognition for our overall business success and establishment in the community. We are very proud to have such continued success as an Independent Hotel and would love to have assisted the growth and awareness of both Swale and Hempstead House with the award.”
Hempstead House Hotel & Spa
01795 428 020