Handelsbanken is a relationship bank, built around satisfied customers, financial strength and traditional values. We believe banking should be local and personal, and that the interests of our customers should always come first.
In each community that we are present, teams of experienced bankers have the power to take swift, sensible decisions, and to provide customers with the best possible service – with products tailored to their individual financial requirements – day in and day out. In this way, our branches build broad, strong and lasting relationships throughout the communities they serve.
The local team based in Chatham serves business and personal customers located across the Swale and Medway areas of Kent. All aspects of our customers’ banking requirements are managed locally within the branch and all of our customers have direct access to their local team. This means they can speak directly to the people they need to, when they need to, rather than having to deal with centralised call centres. The team are empowered to make local decisions that are in best interests of our customers, without the distraction of sales targets and any associated staff incentive schemes. This is because at Handelsbanken we believe exceeding our customer’s expectation is the key to building a successful long term business that works for both our customers and the Bank.
If you are interested in finding out more please see our website www.handelsbanken.co.uk/chatham or contact me directly. And finally, if you really want to know what our existing customers think of us go to the testimonials section of our website, after all it is our customers’ opinions that counts most.
Victory House, Quayside, Chatham Maritime, Chatham, Kent. ME4 4QU